Shipping policy

We are committed to providing fast, secure, and reliable delivery for every order. Please review the following details about our shipping and delivery process:

Order Processing & Dispatch

All orders are processed and shipped within 24 hours (excluding weekends and public holidays).

During high-volume periods such as sales or holidays, processing times may be slightly extended. We will notify you promptly in such cases.

Packaging & Product Protection

Your order will be carefully packed using secure and protective packaging materials to ensure it arrives in perfect condition.

Fragile items are wrapped with extra cushioning to prevent damage during transit.

Privacy Protection

All shipments are sent in discreet packaging with no visible product details on the outside.

We strictly protect your personal information. Customer data is used solely for order fulfillment and delivery, and is never shared with third parties.

Estimated Delivery Time

We ship with trusted logistics partners (such as DHL, UPS, FedEx, GLS, or local postal services).

Standard delivery takes approximately 7–10 business days after dispatch, depending on your location and customs clearance.

A tracking number will be provided once your order has been shipped so you can monitor its progress at any time.

Order Tracking

Once your order is shipped, you will receive an email or SMS with your tracking information.

If you do not receive tracking details within 48 hours of ordering, please contact our customer support team for assistance.

If you have any questions or special delivery requests, feel free to reach out to our support team. We’re always happy to help!